Welcome to Volument’s digital home.
Volument is insight-led web analytics that respects privacy. We aim to make web analytics more accessible and data beautiful using privacy-safe practices.
Web analytics is the collection, analysis, and reporting of web data to understand and optimize web usage.
In other words, web analytics is supposed to make the Internet a better place!
But lately, it doesn’t feel that way. On the one hand, mainstream web analytics tools act like clueless data monsters that eat up every bit of personal information they can lay their hands on; stalking people everywhere they go; running afoul of privacy laws; and dumping overwhelming, messy piles of data on unsuspecting people and businesses. On the other hand, so-called “alternatives” to these data monsters act like cowards, shying away from collecting even useful, privacy-friendly data.
At Volument, we are out to slay your data monsters with simple, smart, and privacy-friendly web analytics. Volument is designed to end data fatigue and enhance legal compliance while providing actionable insights that help you improve your websites and grow your businesses.
Web analytics doesn’t have to be monstrous. It can be brave, smart, and beautiful–while staying privacy-friendly.
We collect anonymous data by-design
Our web analytics software is designed to avoid collecting any information that identifies or that could be used to identify any particular individual.
We transform data into beautiful actionable insights
We use anonymous data to create beautiful, insight-driven user experiences because we believe that data that is intuitive, actionable, and beautifully presented helps drive better decisions.
We design and develop our software for the love of the Internet
When done right, web analytics can help make the Internet a more engaging and user-friendly space—without compromising privacy or safety. We created Volument because we believe that getting web analytics right is key to a healthy and well-functioning Internet.
Who are we?
Volument Oy (“Volument,” “we,“ “us,“ “our”) is based in Finland and operates under European Union Law, including the European Union's General Data Protection Regulation (GDPR).
Our web analytics software (our “product” or “software”) supports full compliance with European data protection and data privacy laws, including the EU ePrivacy Directive that governs general data privacy. We aim to simplify and enhance compliance with all possible privacy regulations.
Volument is registered at Kolmas linja 21 D 65, 00530 Helsinki, Finland.
You can reach us at firstname.lastname@example.org in case you have any questions.
How do you use this page?
This page contains our website's Privacy Notice, which applies to the use of the Volument website, (www.volument.com, “our website”) by you, a visitor to our website.
This Privacy Notice incorporates the following documents:
Our Product Data Policy provides important information about our web analytics software.
Our User Privacy Notice describes our privacy and data protection practices with respect to current and prospective users of our web analytics software.
Before using this website or our web analytics product, please read this page in its entirety, including each linked notice or policy and any further documents linked, referenced, or cited. These materials, in their entirety, contain important information about our privacy and data protection practices, your rights and obligations, and some of the terms and conditions governing the use of this website and our software.
By using this website or our software, you let us know that you have read, understood, and agreed to be bound by our notices, policies terms, and conditions.
The Internet has a lot of jargon (words that have specific meanings in particular contexts that might not be clear to general audiences). We have tried to keep our materials as simple as possible. But there are some words that we cannot simplify because they have meanings that impact your rights. Here are some of the most important words that we think you need to understand. These meanings apply across our website and all our notices and policies.
A data subject is a human being who is identifiable or could be identified.
Someone is identifiable when information reveals exactly who they are, their unique identity.
Someone can be identified, for example, when pieces of information about them, perhaps their name, their identification numbers, their location data, or information specific to their physical, physiological, genetic, mental, economic, cultural, or social circumstances, could be combined to identify exactly who they are.
The terms identifiable natural person, identifiable person, specific person, or particular persongenerally carry a similar meaning in the privacy context and refer to someone who is, or theoretically could be, uniquely identified.
The terms identifiable natural person, identifiable person, specific person, or particular person generally carry a similar meaning in the privacy context and refer to someone who is, or theoretically could be, uniquely identified.
Personal data is any information relating to a data subject.
By contrast, anonymous data is information that cannot be conclusively linked to any data subject, even if combined with other information.
By definition, anonymous data (or anonymized data, which is personal data that is made anonymous) is NOT considered personal data because it cannot be linked to a data subject.
Sensitive personal data is personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs; trade-union membership; genetic data, biometric data processed solely to identify a human being; health-related data; or data concerning a person’s sex life or sexual orientation.
What personal data do we collect or process?
If you are not a Volument user and you don’t sign up for our waitlist or contact us by email, we will not collect any personal data from you.
We collect and process the minimum amount of personal data necessary to provide our services from the people and businesses that use our web analytics software (“current users”). Apart from this, the only other personal data we collect or process is information shared with us by those who sign up for our waitlist or contact us directly (“prospective users”).
Read our User Data Privacy Notice for more information.
Do we process any sensitive personal data?
No, we don't process any sensitive personal data—and you shouldn't give us any, including when you respond to open-ended questions on our waitlist or contact us via email.
Do we store or retrieve any information using your device?
Yes, our web analytics software collects and stores non-personal information on your device. For important reasons that include efficiency, effectiveness, and concerns for your privacy, we avoid using cookies and rely on more suitable technologies instead.
How do we keep you safe?
We have implemented an appropriate and reasonable system of technical and organizational security measures designed to protect the security of any personal information we process, considering the requirements of applicable data protection legislation. Any large-scale data leaks are always notified to relevant parties, whether or not the matter is subject to any notification obligations.
While we do our best to protect you, you use our website and services at your own risk. No online activity is guaranteed to be fully secure, and we cannot guarantee your safety against unauthorized third parties. You should only access our website and services from a secure environment.
We minimize the extent of personal information we collect to the fullest extent possible. For your own safety, we discourage you from sharing any unsolicited personal information in any communications with us.
Security on our website
We use the following:
HTTP Strict Transport Security (HSTS)
Content Security Policy (CSP)
Automatic monitoring of attacks
SSL Server Certificate
The server certificate is provided by Let’s Encrypt — an automated and open certificate authority (CA).
How does our site interact with other sites, services, and software?
Our site sometimes links to external sites and services run by other companies. And as you browse our site, you might have pre-existing software from other sites or services running on your browser or device. We are not responsible for such sites, software, or services in any way. They are not governed by or covered under our notices or policies; they don’t follow our rules; they might not share our values.
Our notices and policies speak for our products, services, websites, and practices, only. We urge you to search out any policies governing other sites and services.
We reserve the right to terminate any link to our website or any of its contents, at any time.
Our website and services are not meant for children under 18 years of age
We do not knowingly solicit data from or market to children under 18 years of age. By using our website, you represent that you are at least 18. If we learn that personal information from persons less than 18 years of age has been collected, we will take reasonable steps to promptly delete such data from our records.
If you become aware of any data we may have collected from children under the age of 18, please contact us at email@example.com. If you are below the age of 18 and wish to use our site or services, please have your parent or guardian contact us at the same email address.
This website serves general informational purposes only and is not intended to address the specific circumstances of any particular individual or entity. Information on our website is evolving and not necessarily comprehensive, complete, accurate, or up-to-date. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. All information, services, and links on our website are provided in good faith. We make no representation or warranty of any kind, express or implied, regarding accuracy, adequacy, validity, reliability, availability, or completeness.
Our blog posts and other authored content on our website reflect the views and opinions of their original authors and contributors. Views and opinions expressed do not necessarily represent the views of Volument, Volument staff, and/or any/all other authors or contributors. Volument will not be liable for any false, inaccurate, inappropriate, or incomplete information presented on our website.
It is our goal to minimize disruption caused by technical errors. However some data or information on our site or our services may have been created or structured in files or formats that are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. We accept no responsibility with regard to such problems incurred as a result of using this site or any linked external sites. Our website is sometimes linked to external sites over which we have no control and for which we assume no responsibility.
This website does not contain any professional or legal advice. If you need specific advice, you should always consult a suitably qualified professional.
This disclaimer is not intended to limit the liability of Volument in contravention of any requirements laid down in applicable law nor to exclude its liability for matters which may not be excluded under that law.
As with most everything online, your use of our website and our products and services, as well as your reliance on any information therein is solely at your own risk.
Updates to this Notice
As we improve our product and services, we may need to change our website and any policies, notices, terms, or conditions published, linked, or referenced herein, from time to time.
We encourage you to review this page and linked documents frequently to stay informed about our policies and practices. Updates become effective as soon as they are published and are noticed in our Change Log below.
While we will do our best to provide clear and timely updates, it's up to you to read, understand, and keep current with our notices and policies. If you continue to use our website, products, and services, we’ll assume that you are okay with any changes.
March 8, 2021 • First version
September 21, 2022 • Updates to information on tracked data
January 1, 2023 • Second version